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How to Fax the New York State Tax Department

A letter from the New York State Department of Taxation and Finance usually gives you three ways to answer: online through your Online Services account, by mail to the address printed on the letter, or by fax to the number printed on the letter. The Tax Department prefers online, and for a simple document upload that is the fastest route. Fax is the right choice when you need a timestamped record that the pages left your hands on a specific day, when the letter asks for signed forms, or when your Online Services account is locked, lost or not yet created and the clock is running. This guide covers which New York letters carry a fax number, the one published fax line for protests, what to put on every page, and the deadlines that matter.

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Use the Number Printed on Your Letter

New York prints the response fax number on the letter itself, near the top with the mailing address, and that number changes by letter type and by the unit that sent it. The Tax Department's own template for its requests for information, Form DTF-973 and its variants, carries a "Fax:" line alongside the "NYS TAX DEPARTMENT, W A HARRIMAN CAMPUS, ALBANY NY 12227" address, and the letter instructs you to "use the address or fax number above." A number copied from a forum or an old guide can belong to a different unit and sit unanswered for weeks. Read your letter first.

Conciliation conference requests: 518-435-8554
The one fax number the Tax Department publishes on its website is for protests. To request a conciliation conference with the Bureau of Conciliation and Mediation Services, complete Form CMS-1-MN and fax it to 518-435-8554. The site also allows mail or hand delivery of the same form.

If your letter has no fax number, it is telling you something: that unit wants the response online or by mail, and a fax to a number from somewhere else will not be matched to your file. The online route is Online Services, then the Services menu, then "Respond to department notice," where you pick the letter from the list and upload files.

Which Letters Usually Carry a Fax Number

Requests for information about a return (the DTF-973 family, including letters asking for Forms W-2, 1099 and withholding statements) typically carry one. So do letters from the Audit Division asking for records, and letters that ask you to send back a signed form such as a Response to Inquiry, Form DTF-973.61. Bills and statements of proposed audit change, such as Form DTF-960-E, are different: the consent and payment go by mail to NYS Assessment Receivable, PO Box 4127, Binghamton NY 13902-4127, and the letter says so. The pattern is simple. If the letter is asking you for paper, there is usually a fax line; if it is asking you for money, there usually is not.

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The Deadline on the Letter

Most requests for information give you a response window stated on the letter, commonly 30 days from the date at the top, and bills carry their own due dates. A missed window can turn a question into an assessment and an assessment into interest. Your fax confirmation email records the destination number, the page count and the exact time the receiving machine accepted the pages, which is what you want in your file if the Tax Department later says it has no record of a response. Our IRS notice guide covers the same logic for federal letters, and the state unemployment guide covers Department of Labor letters, which are a separate agency with separate numbers.

What to Put on Every Page

Your name exactly as it appears on the letter, the last four digits of your Social Security number or your full employer identification number, the letter's form number and the document locator number (DLN) printed on it, and the tax year. Put the DLN on every page, not only the cover, because a fax that arrives as separate sheets is reassembled by that number. Lead with the signed response form if the letter included one, then the documents in the order the letter listed them. Send copies, never originals; the Tax Department says the same thing on every letter. Our cheapest way to send a fax guide explains why a clean PDF beats a phone photo at fax resolution.

Identity Theft and Locked Accounts

If the letter is about a return you did not file, the response still goes to the fax number on that letter, with a copy of your government ID and a short signed statement. Federal identity theft paperwork is a separate process covered in our Form 14039 guide; New York does not accept the IRS form in place of its own response. If your Online Services account is locked because of the identity issue, fax is often the only route left that produces proof of a timely response.

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Sending From a Phone

Most people answer a tax letter from the kitchen table with a phone. Photograph each page flat, in good light, straight on, or use the phone's document scanner to make a PDF. Upload up to 10 pages, enter the fax number from the letter, pay $1.00, and keep the confirmation email. Our iPhone and Android guides walk through the scan step.

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Frequently Asked Questions

Cost and what you get
How much does it cost to fax the New York State Tax Department?
$1.00 for up to 10 pages to any fax number in the US or Canada, which covers any NYS Tax Department line. Pages 11 to 25 are $1.99, 26 to 50 are $2.99. No account and no subscription.
Can I fax the Tax Department for free?
Free fax services generally cap you at a few pages and print their own advertising on the cover page. A tax response with an advertisement across the top is not something you want in your file. One dollar buys a clean, confirmed transmission.
Is there a catch to $1.00?
No catch. Ten pages, no account, no card kept on file, nothing that renews. If the fax cannot be delivered the money goes back to your card automatically.
Sending a fax
Does the New York State Tax Department accept responses by fax?
Yes, for letters that print a fax number, which is most requests for information and audit record requests. The letter will say "use the address or fax number above." Bills and consent forms generally go by mail to the address on the bill, and the Tax Department prefers online responses through Online Services for everything.
What is the fax number for the New York State Tax Department?
There is no single number. Each letter prints the fax number for the unit that sent it, and that is the one to use. The one number published on the website is 518-435-8554, for conciliation conference requests on Form CMS-1-MN.
Can I fax a conciliation conference request?
Yes. The Tax Department's website says to complete Form CMS-1-MN, Request for Conciliation Conference, and fax it to 518-435-8554. You may also mail or hand deliver it.
What should I write on the cover page?
Your name as it appears on the letter, the last four of your SSN or your full EIN, the letter's form number, the document locator number, the tax year, your phone and email, and a one-line list of what is attached. Put the DLN on every page.
Do I send originals?
No. The Tax Department says to keep copies of everything you send and never to send originals. A fax is a copy by definition.
Fax numbers and format
Where is the fax number on a New York tax letter?
At the top of the letter, in the block with the return address, as a line that reads "Fax:" followed by the number. If that line is missing, the unit wants an online or mailed response.
Can I use the fax number from an older letter?
Only if it is the same letter type from the same unit. Numbers differ by unit, and a response faxed to the wrong unit is not matched to your file. Use the number on the current letter.
Is 518 the right area code for the Tax Department?
The Tax Department is headquartered in Albany, so its fax numbers are usually 518, but some units use other codes. Enter exactly what the letter prints.
Receiving a reply
Will the Tax Department fax me anything back?
No. It replies by mail or through your Online Services account. If you need a fax number of your own for another reason, our sister service GetAFax.com provides one for 24 hours for $5, with anything received sent to your email.
Delivery, proof and safety
How long do I have to respond to a New York tax letter?
The letter states it. Requests for information commonly give 30 days from the letter date; bills carry their own due date. Respond before the date on the letter, not the date you opened it.
Is a fax confirmation proof I responded on time?
Your confirmation email records the destination number, the page count and the exact time the receiving machine accepted the fax. Keep it with a copy of what you sent. It is a dated record that the pages were accepted by the number the Tax Department printed on its own letter.
What if my fax to the Tax Department fails?
You are refunded automatically and get an email saying what happened. Check the number against the letter and resend. Tax Department lines are busiest in the last days before a deadline, so send early.
Is my tax document stored after I fax it?
No. It is deleted from the servers once the fax has gone. There is no account and no archive. You keep your own copy and the confirmation email.
More questions
Should I respond online instead of by fax?
If you have a working Online Services account and the letter is a simple request for documents, online is fastest. Fax is the better route when you need a timestamped record, when the letter asks for signed forms, or when your account is locked or not yet set up and the deadline is close.
Can I fax the Tax Department from outside New York?
Yes. The fax number is a US number, so it costs $1.00 from anywhere. Senders outside the US and Canada can use our sister service OverseasFax.com.
Can I fax New York City taxes to the same number?
No. New York City business taxes are handled by the NYC Department of Finance, a separate agency with its own addresses. State personal income tax, including the NYC and Yonkers portions on your state return, goes to the State Tax Department letter address.
What about the Department of Labor or unemployment letters?
Different agency, different numbers. Our state unemployment office guide covers those.

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